'Long overdue': Disney hailed as it warns of lifetime ban for visitors faking disabilities to skip queues

BURBANK, CALIFORNIA: Disney executives received praise on social media after it was reported that they may be considering new rules to prevent people posing with false disabilities from taking advantage of park privileges.

People on the internet have not only expressed their support for the decision but have also posted their experiences of seeing people pretending to be disabled at Disney parks to get through lines and gain more access.

Disney makes changes to its DAS policy

Disney is revising its rules for people with disabilities who visit its parks, The Washington Post reports. The DAS (Disability Access Service) program helps some people avoid queuing for rides. 

The changes announced on the Disney World website have left fans wondering if they can use the DAS, but the move has gained traction. Disney acknowledged that some customers abuse the DAS, so steps have been taken to stop the misuse of the program. Disney stated that guests who provide false information to obtain DAS will be permanently banned from the parks.

The update said, "If it is determined that any of the statements a Guest made in the process of obtaining DAS are not true, the Guest will be permanently barred" and any previously bought annual passes, Magic Key passes, tickets, and other park products and services would be forfeited without refunds.

The changes at theme parks in Florida and California include - Who can use DAS? How many people can use it? How to apply for DAS. What are the DAS usage guidelines?

Disney has updated its definition to state that DAS applies to a limited number of guests who have developmental disabilities, such as autism, and are unable to wait in a traditional queue for extended periods. DAS also allows guests to set return times for rides.

The new policies will be implemented on May 20 at Walt Disney World and June 18 at Disneyland. Until then, the current DAS process remains in place. Disney has also changed how guests can request the service.

Starting May 20 at Walt Disney World, all DAS registrations must be done via virtual video chat. "In-person registration will no longer be available at theme park Guest Relations locations starting May 20, 2024," says the website as per Fox Business News.

At Disneyland, after June 18, guests can apply for DAS through virtual chat or at a dedicated window for same-day requests.

Those currently using DAS will need to re-apply for the service. Also, DAS benefits are now limited to the guest's immediate family or a group of no more than four unrelated people, Fox Business News reports.

Internet users say Disney's DAS update was long overdue

Internet users showcased their support for Disney with one writing, "Long overdue. We used to get a pass for our autistic son but found many people cheating, including actually hiring people to attend with them to get a pass. We finally gave up as the disability lines were almost as bad as the rest."

Another user wrote, "We just went to Disneyland in California and we were amazed at all the DAS people that kept getting in line in front of us. Huge groups too. You'd see one disabled person and 10 people with them. It changed a 20 minute posted line wait into a 40 minute line. This overhaul is long over due. I'm glad they accommodate these people, but you can tell it's gotten out way of hand."

A user commented, "In 1998, we took our obviously disabled daughter to Disneyworld in Florida. We had the time of our lives, most especially our disabled daughter. To me, it is unconscionable that people would even try to take advantage of this principle: That those who are truly disabled, should receive special treatment. She enjoyed the special advantages she received, which is the way it should be. Unfortunately, even my unscrupulous sister-in-law, tried to take advantage of my daughters benefits. That's probably why Disney has to deny special benefits to the truly disabled, because some people are complete jerks."

Another user commented, "'Disney parks will issue lifetime bans for people who lie about disabilities'. This announcement is a great win and support for those that ARE actually in need of special service accommodations and assistance. I worked for at Walt Disney World for twelve years, and the assistance they provide to those with special needs is honorable and must be respected and upheld. I am very pleased to read this 'ruling' by Disney management."

A user stated, "This is a trend that needs more than just Disney to tackle. As a Nation, we must actually define "Disability" and hold those that diagnose it accountable"

This article contains remarks made on the Internet by individual people and organizations. MEAWW cannot confirm them independently and does not support claims or opinions being made online.